Privacy Policy

Last updated: March 2026

fault.bet ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

We collect only the data you provide directly:

• Email address — when you join our waitlist or subscribe to a plan.
• Plan preference — which subscription tier you select (Starter, Dashboard, or API).

We do not collect sensitive personal data, browsing history, or use tracking cookies beyond basic analytics.

2. How We Use Your Data

• To deliver the service you subscribed to (trading signals, dashboard access, or API credentials).
• To send you service-related communications (launch updates, account information).
• To send you marketing emails about fault.bet products — only with your explicit consent.

3. Legal Basis for Processing

• Consent — you provide explicit consent when submitting the waitlist form or subscribing.
• Contract — processing is necessary to deliver the service you have purchased.
• Legitimate interest — basic analytics to improve our website and service.

4. Data Processors

We use the following third-party processors to operate our service:

• Cloudflare — DNS, CDN, and DDoS protection. Cloudflare may process your IP address and request metadata. Cloudflare Privacy Policy.
• Stripe — payment processing. Stripe processes your payment information directly and is PCI DSS compliant. We do not store card details. Stripe Privacy Policy.

We do not sell, rent, or share your personal data with any other third parties.

5. Data Retention

We retain your email address and plan preference for as long as your account is active or as needed to provide the service. You can request deletion at any time, and we will remove your data within 30 days of your request.

6. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your personal data ("right to be forgotten").
• Portability — receive your data in a structured, machine-readable format.
• Withdraw consent — unsubscribe from marketing emails at any time.
• Complain — lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Data Security

We use industry-standard security measures including HTTPS encryption, secure server infrastructure, and access controls to protect your data.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

For any privacy-related requests or questions, contact us at: hello@fault.bet